Check if Razer is down, official outages, user-reported issues, and outages map.
Razer is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 60 incidents since started monitoring Razer status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Razer outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
12:13 PM EDT
|
Minor
Razer Gold and Silver service degradation Identified
|
about 9 hours |
|
Oct 20, 2025
05:26 AM EDT
|
Minor
Razer Gold and Silver service degradation Identified.
|
about 3 hours |
|
Oct 20, 2025
04:02 AM EDT
|
Major
RazerID service degradation observed.
We are currently investigating the issue.
|
about 21 hours |
|
Feb 10, 2025
07:38 AM EST
|
Minor
There is degradation of service on RazerID for user's who are logged in via software clients. Use...
|
about 2 hours |
|
Jun 14, 2023
10:47 AM EDT
|
Minor
We are experiencing intermittent login issues for RazerID. The team is investigating the matter w...
|
about 3 hours |
|
Feb 16, 2023
02:31 AM EST
|
Maintenance
Please be informed that Razer Gold & Silver services will be undergoing a scheduled maintenance o...
|
4 minutes |
|
Feb 12, 2023
11:39 PM EST
|
Minor
Please be informed we will be conducting scheduled maintenance to ensure continued reliability an...
|
9 minutes |
|
Jan 28, 2023
03:49 AM EST
|
Minor
We are currently investigating this issue.
|
about 3 hours |
|
Aug 28, 2022
04:05 AM EDT
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
Jun 09, 2022
11:10 PM EDT
|
Minor
We are currently investigating this issue.
|
about 2 hours |
See what users are saying about Razer issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
mathäus - i cant install razer synapse 4 and chroma. everything else seems to work.
Mark - Razer Gold purchases coming " Transactions failed " I can't purchase any games from razer gold at the moment.
alex - cannot purchase razer gold.
Bob - the apps say it has no internet connection and i have ethernet.
Charles - My transaction is pending even though how many hours i been wait .
isaiah - when i try to load it, it only says oops refresh.
Skylar - get error that you can not process a Razer Gold $25.
Kiersten - "There was an unexpected error..." no OTP sent to my number due to this so called error, Cant use other top up services as well due to me already converting it to razor gold for the promo. Please help fix I already contacted your support services hoping for a quick fix..
Mark - Wallet not supported in your region.
Vega - I can't do anything because it shows the problem "No connection to the server".
Tony - My Card is saying invalid .
ivy - server access unavailable .
justine - i didn't receive a OTP in my mobile number.
Andre - Purchasing gold is unavailable. Safari says server is unavailable .
Kai - I am having problems with this website, the website won't give me an ITP through my messages and keeps on saying that there is an unexpected error..
Carmen - Bought the card went to put it on my games and it says it's no good. I spent $25 on it .
Awais - When I open Razer Gold website it's working ok but when I am try to login on Razer Gold and swipe down on login page the was shaking. Why this is happening .
Sarah - I purchase razor gold delivery said it has already been used when I did not used it .
John - Cannot sign up a new account to the Razer App Engine..
Razer is a global gaming hardware manufacturing company that offers peripherals, laptops, software services, and financial services for gamers.
Monitoring Razer since May 2021
Tracking 12 Razer services and regions
4 incidents in 2025
Razer isn't down. You can check Razer status and incident details on the top of the page. IsDown continuously monitors Razer official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Razer is currently operational. You can check Razer status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Razer being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Razer official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Razer last outage was on October 20, 2025 with the title "Razer Gold - Degradation of service"
IsDown and DownDetector help users determine if Razer is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Razer's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.