Check if SketchUp is down, official outages, user-reported issues, and outages map.
SketchUp is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more SketchUp status data.
IsDown has tracked 41 incidents since started monitoring SketchUp status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Aug 21, 2025
09:21 AM EDT
|
Minor
We have been seeing reports of a new error prompting users to accept the terms and privacy policy...
|
1 day |
Jul 09, 2025
07:40 AM EDT
|
Minor
Hi,
Our team is investigating an issue on the following service(s):
Live Components...
|
6 days |
Mar 28, 2025
08:27 AM EDT
|
Minor
We have detected an issue with the SketchUp Add Location Tile Download service. We are working on...
|
about 2 hours |
Feb 07, 2025
05:31 AM EST
|
Minor
PreDesign customers are currently unable to use the Satellite weather data source. The 'Weather s...
|
about 8 hours |
Feb 02, 2025
04:31 PM EST
|
Minor
Dear Customer,
⚠️ Service Alert: We are experiencing degraded performance in our production envi...
|
2 days |
Dec 05, 2024
06:17 PM EST
|
Minor
Dear Customer,Our team is investigating an issue on the following service(s):SketchUp Add Locatio...
|
about 3 hours |
Oct 24, 2024
11:20 AM EDT
|
Minor
Service Interruption on SketchUp for Web, SketchUp 3D Warehouse, SketchUp Extension Warehouse Ser...
Dear Customer,Our team is investigating an issue on the following service(s):SketchUp for Web, Sk...
|
about 1 hour |
Oct 22, 2024
12:13 PM EDT
|
Minor
We are experiencing intermittent login issues that may affect users. The team is working on a fix.
|
about 1 hour |
Oct 22, 2024
11:28 AM EDT
|
Minor
We are experiencing intermittent login issues that may affect users. The team is working on a fix.
|
about 2 hours |
Oct 18, 2024
12:31 PM EDT
|
Minor
We are experiencing a re-occurrence of the issue with the SketchUp Store and are working with the...
|
about 3 hours |
Danielle - Not able to log into my Trimble account and saying the sign in site can’t be reached .
Joe - Won't open a file, just a message they are experiencing technical difficulties..
Bob - All I get is the oscillating 3D logo...oscillating. For hours..
C - spinning logo? wont load at all .
Sarthak - The app wouldnt open, giving me an issue. .
Donald - keeps freezing and crashing.
james - SU and LO will not open. Saying it is experiencing technical difficulties.
Jay - Long loading times with Warehouse.
Alice - When I log in to Sketchup Web Online, it shows {"message": "Internal server error"}.
Aldo - My models are not being loaded when using web version of SketchUp.
Jeff - Models won't load on the web freemium version.
brandon - not launching just floating logo for 20 minutes.
Adrián - When I sign in to the home page of the web app all my files keep loading and I can't access to any of them.
Services commonly monitored together with SketchUp and alternatives
3D modeling software with tools for design and architecture, featuring an online platform for model sharing and collaboration.
Monitoring SketchUp since July 2021
Tracking 12 SketchUp services and regions
5 incidents in 2025
SketchUp isn't down. You can check SketchUp status and incident details on the top of the page. IsDown continuously monitors SketchUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SketchUp is currently operational. You can check SketchUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SketchUp being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SketchUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SketchUp last outage was on August 21, 2025 with the title "Service interruption on SketchUp for Mobile"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SketchUp and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if SketchUp is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SketchUp's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to SketchUp's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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