Check if SketchUp is down, official outages, user-reported issues, and outages map.
SketchUp is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 45 incidents since started monitoring SketchUp status in July 2021. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SketchUp outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 10, 2025
12:45 PM UTC
|
Minor
Educational users are currently unable to log in to the Sefaira web application.We are working on...
|
about 1 hour |
|
Oct 28, 2025
08:30 PM UTC
|
Minor
We are experiencing issues starting services and are currently investigating the issue.Users will...
|
about 2 hours |
|
Oct 24, 2025
04:35 PM UTC
|
Minor
Applanix Service Interruption on SketchUp for Desktop, SketchUp Add Location, Live Components, Sk...
Dear OEM Cloud User,
We have detected an issue with the below service(s). This may impact the ...
|
5 minutes |
|
Oct 20, 2025
08:36 AM UTC
|
Minor
Due to AWS issues, multiple SketchUp services are currently affected.
This includes:* Add Locati...
|
about 3 hours |
|
Aug 21, 2025
01:21 PM UTC
|
Minor
We have been seeing reports of a new error prompting users to accept the terms and privacy policy...
|
1 day |
|
Jul 09, 2025
11:40 AM UTC
|
Minor
Hi,
Our team is investigating an issue on the following service(s):
Live Components...
|
6 days |
|
Mar 28, 2025
12:27 PM UTC
|
Minor
We have detected an issue with the SketchUp Add Location Tile Download service. We are working on...
|
about 2 hours |
|
Feb 07, 2025
10:31 AM UTC
|
Minor
PreDesign customers are currently unable to use the Satellite weather data source. The 'Weather s...
|
about 8 hours |
|
Feb 02, 2025
09:31 PM UTC
|
Minor
Dear Customer,
⚠️ Service Alert: We are experiencing degraded performance in our production envi...
|
2 days |
|
Dec 05, 2024
11:17 PM UTC
|
Minor
Dear Customer,Our team is investigating an issue on the following service(s):SketchUp Add Locatio...
|
about 3 hours |
See what users are saying about SketchUp issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
not allowing certain people in the same class log in.
Owen - Can't sign in to Sketchup free. Sign in screen has no boxes to enter my ID into..
Jorge - The website is not loading correctly. It keeps thinking and thinking. It never loads completely..
Rhuben - Sketchup Online seems to be down. I can't access my save files..
Danielle - Not able to log into my Trimble account and saying the sign in site can’t be reached .
Joe - Won't open a file, just a message they are experiencing technical difficulties..
Bob - All I get is the oscillating 3D logo...oscillating. For hours..
C - spinning logo? wont load at all .
Sarthak - The app wouldnt open, giving me an issue. .
Donald - keeps freezing and crashing.
james - SU and LO will not open. Saying it is experiencing technical difficulties.
Jay - Long loading times with Warehouse.
Alice - When I log in to Sketchup Web Online, it shows {"message": "Internal server error"}.
Aldo - My models are not being loaded when using web version of SketchUp.
Jeff - Models won't load on the web freemium version.
brandon - not launching just floating logo for 20 minutes.
Adrián - When I sign in to the home page of the web app all my files keep loading and I can't access to any of them.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with SketchUp. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
3D modeling software with tools for design and architecture, featuring an online platform for model sharing and collaboration.
Monitoring SketchUp since July 2021
Tracking 12 SketchUp services and regions
9 incidents in 2025
IsDown is a status page aggregator that monitors if SketchUp and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when SketchUp, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of SketchUp (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of SketchUp's 12 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SketchUp and other services.
IsDown checks SketchUp official status page for major/minor outages or downtimes. A major outage is when SketchUp experiences a critical issue that severely affects one or more services/regions. A minor incident is when SketchUp experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a SketchUp outage, we send you an alert and update your dashboard and status page.
SketchUp and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in SketchUp status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors SketchUp and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor SketchUp but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SketchUp and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of SketchUp and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is SketchUp down?'
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Need similar to Downdetector SketchUp alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect SketchUp outages, IsDown monitors SketchUp's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official SketchUp status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including SketchUp in a single dashboard. | ||
| Instant SketchUp outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of SketchUp official status and user-reported issues. | ||
| Maintenance feed for SketchUp | ||
| Granular alerts filtering by SketchUp components and regions. |
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SketchUp isn't down. You can check SketchUp status and incident details on the top of the page. IsDown continuously monitors SketchUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SketchUp is currently operational. You can check SketchUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SketchUp being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SketchUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SketchUp last outage was on November 10, 2025 with the title "Sefaira web application unavalable to Educational users"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SketchUp and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if SketchUp is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SketchUp's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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