Outage in Reactify Search

Global Shopify Outage

Resolved Major

April 02, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware that Shopify is currently experiencing a platform-wide outage. This is a known issue, and Shopify's team is actively working on a resolution. Once Shopify restores service, normal operations should resume automatically. We will continue to monitor the situation and provide updates as more information becomes available. Thank you for your patience, and please reach out to our support team if you have any questions.

Components affected

Reactify Search Shopify Admin Reactify Search Shopify Storefront Reactify Search Shopify API & Mobile

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 04/02/2025 03:53AM

The Shopify team deployed a fix moments ago, and we’re seeing full functionality being restored. If you’re not seeing this on your store right now, it will be with you momentarily.

INVESTIGATING 11 months ago - at 04/02/2025 03:14AM

We are aware that Shopify is currently experiencing a platform-wide outage. This is a known issue, and Shopify's team is actively working on a resolution.

Once Shopify restores service, normal operations should resume automatically.

We will continue to monitor the situation and provide updates as more information becomes available.

Thank you for your patience, and please reach out to our support team if you have any questions.

Latest Reactify Search outages

Global Shopify Outage - 8 months ago

Curation Editor Temporarily Unavailable - over 1 year ago

Intermittent outage for search and indexing - about 2 years ago

Reduced search performance with intermittent outages - over 2 years ago

Partial outage for indexing service - over 2 years ago

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