Outage in RealVNC

Cloud connectivity issues

Resolved Minor
May 06, 2022 - Started almost 3 years ago - Lasted about 21 hours
Official incident page

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Outage Details

We are aware of connectivity issues at one of our regional datacenters (US East). This may have disrupted some relayed connections and session performance for some customers may be impacted. We are working with our network providers on this issue.
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 05/07/2022 02:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 05/07/2022 11:47AM

We have identified the problem and our network provider is working on a solution.

INVESTIGATING almost 3 years ago - at 05/06/2022 08:41PM

Our network provider is continuing to investigate the issue.

INVESTIGATING almost 3 years ago - at 05/06/2022 05:23PM

We are aware of connectivity issues at one of our regional datacenters (US East). This may have disrupted some relayed connections and session performance for some customers may be impacted. We are working with our network providers on this issue.

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