Degraded card payment processing in Mexico

Card payment processing in Mexico has remained stable since the fix was
applied. This incident is now resolved.

We apologize for the inconvenience. If you require assistance, please contact
us at support@rebill.com.

The issue affecting card payment processing in Mexico has been resolved and
transactions are processing normally.

We are monitoring the service closely to confirm stable performance before
closing this incident.

Any transaction declined during the affected window can be retried
successfully. If you require assistance, please contact us at
support@rebill.com.

Since 20:00 UTC today, we have been observing degraded performance in card
payment processing for transactions in Mexico. Some transactions may be
declined or take longer than usual to complete.

The cause has been identified and our team is actively working to restore full
service as soon as possible.

A further update will be provided as soon as additional information is
available. If you require assistance, please contact us at support@rebill.com.