Outage in Rebrandly

Intermittent Issues with Branded Domain Redirects

Resolved Minor
October 28, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are experiencing intermittent issues with branded domain redirects due to an AWS infrastructure incident in the US-EAST-1 region affecting ECS services. AWS estimates full recovery within 2-3 hours. Redirects may fail or experience delays during this time. We are monitoring closely and services will recover automatically as AWS resolves the issue.
Components affected
Rebrandly Branded Links redirect (Domain Names registered via ) Rebrandly Branded Links redirect (Domain Names managed outside )

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2025 07:28AM

This incident has been resolved.

MONITORING about 2 months ago - at 10/29/2025 01:39AM

A fix has been implemented, and we are monitoring the redirections

IDENTIFIED about 2 months ago - at 10/29/2025 01:13AM

We are experiencing intermittent issues with branded domain redirects due to an AWS infrastructure incident in the US-EAST-1 region affecting ECS services. AWS estimates full recovery within 2-3 hours. Redirects may fail or experience delays during this time. We are monitoring closely and services will recover automatically as AWS resolves the issue.

Latest Rebrandly outages

Intermittent 500 Errors on Generic Domain Redirection - about 1 month ago
API and Dashboard Services Experiencing Issues - 2 months ago
Sporadic Link Redirect Issues - 4 months ago
Website components loading issues - about 1 year ago
Intermittent Link Management System Issues - over 1 year ago

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