Outage in ReCharge Payments
Customer Portal Delayed Loading Speed For A Small Amount Of Merchants
Resolved Minor
Need to monitor ReCharge Payments outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ReCharge Payments, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
ReCharge Payments ReCharge Admin panelLatest Updates ( sorted recent to last )
This incident has been resolved.
We have started releasing the fix to production and expect it to take 24 hours to fully roll out. We will provide an update no later than 5 PM PST 11.12.24
A fix is in QA for rollout. Update and remediation expected no later than 5PM PST 11.11.24
We are continuing to work on a fix for this issue.
Shopify has implemented a fix. We have identified edge cases where there is still degraded performance and are working on a fix.
Shopify has identified the issue, and a fix is being implemented.
We are continuing to investigate this issue.
We are tracking a potential Partner incident related to Recharge customer portals using the "embedded in Shopify" proxy setting. Customers are intermittently receiving 504 Request timed-out errors for customers with a large number of subscriptions where the request takes more than 10 seconds to complete.
Latest ReCharge Payments outages
Need to know when vendors go down? You’re in the right place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime