Outage in ReCharge Payments

Charge errors on limited recurring charges

Resolved Major
November 19, 2024 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have received reports of an issue. Our engineering team is investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/19/2024 04:37PM

This issue has been resolved. All charges that experienced this error have been retried.

IDENTIFIED 12 months ago - at 11/19/2024 02:20PM

Engineering has identified the issue and implemented a fix. We will be identifying and retrying any charges that experienced this error.

INVESTIGATING 12 months ago - at 11/19/2024 01:15PM

We have received reports of an issue. Our engineering team is investigating.

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