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Outage in Recharge

Degraded Service Performance

Resolved Major
September 28, 2026 - Started 17 days ago - Lasted about 2 hours
Official incident page

Incident Report

Our team is aware of an issue causing slow loading times on Recharge services. We have identified the issue and are working to resolve.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 09/28/2026 03:57PM

This issue is now resolved.

MONITORING 16 days ago - at 09/28/2026 03:36PM

Our team has applied a fix and we are monitoring the results.

IDENTIFIED 17 days ago - at 09/28/2026 02:44PM

We are continuing to investigate the issue.

IDENTIFIED 17 days ago - at 09/28/2026 02:00PM

Our team is aware of an issue causing slow loading times on Recharge services. We have identified the issue and are working to resolve.

Latest Recharge outages

Systems degraded - 19 days ago
Potential SMS Delays - about 1 month ago
Delayed analytics data - 4 months ago

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