Check if Recharge is down, recent outages, user-reported issues, and outages map.
Recharge is working normally
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including Recharge.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Recharge status data.
IsDown has tracked 53 incidents since started monitoring Recharge status in September 2025. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 29, 2025
05:37 PM EDT
|
Minor | Internal Server Error in the onboarding checklist | about 2 hours |
Sep 26, 2025
04:57 PM EDT
|
Minor | Delayed processing of some Rewards flows | 4 days |
Sep 25, 2025
08:07 AM EDT
|
Minor | Stale Analytics Data | about 4 hours |
Sep 18, 2025
10:49 AM EDT
|
Minor | Stale data for 9/17/25 on some analytics dashboards | about 5 hours |
Sep 10, 2025
05:00 PM EDT
|
Major | Merchant Admin Outage | about 1 hour |
Sep 03, 2025
01:35 PM EDT
|
Minor | Shipping Rate Issues | 2 days |
Aug 18, 2025
04:10 AM EDT
|
Major | Getting timeouts (504 status) from the merchant and customer portal UI | about 13 hours |
Jul 18, 2025
10:02 AM EDT
|
Minor | Analytics Data Delay | about 3 hours |
Jul 18, 2025
06:02 AM EDT
|
Minor | Exports erroring out | about 1 hour |
Jul 01, 2025
07:32 AM EDT
|
Major | Customer Portal intermittent errors | about 1 hour |
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Component | Status |
---|---|
Shopify | OK |
BigCommerce | OK |
Recharge Platform | OK |
Subscription management platform that integrates with e-commerce systems like Shopify and BigCommerce, facilitating recurring billing and payments through various customer and merchant portals.
Monitoring Recharge since September 2025
Tracking 15 Recharge services and regions
35 incidents in 2025
Number of Incidents
6 issues
Last incident
3 days ago
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Recharge isn't down. You can check Recharge status and incident details on the top of the page. IsDown continuously monitors Recharge official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Recharge is currently operational. You can check Recharge status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Recharge being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Recharge official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Recharge last outage was on September 29, 2025 with the title "Internal Server Error in the onboarding checklist"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Recharge and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Recharge is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Recharge's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Recharge with maximum flexibility
IsDown monitors Recharge for major outages. A major outage is when Recharge experiences a critical issue that severely affects one or more services/regions. When Recharge marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Recharge status page for minor outages. A minor outage is when Recharge experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Recharge status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Recharge publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Recharge and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Recharge and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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