Outage in Recorded Future

Portal Disruption of Service

Resolved Major

March 28, 2026 - Started 22 days ago - Lasted about 8 hours
Official incident page

Incident Report

Dear Customer, We are currently experiencing a service disruption with the Recorded Future application portal. Our product operations team are actively working on restoring accessibility to an optimal level of service. We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions. Regards, Recorded Future Platform Operations

Components affected

Recorded Future User Interface

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 03/29/2026 08:31AM

Dear Customer,

We are pleased to inform you that the service disruption affecting the Recorded Future application portal has been resolved. All systems are now operating normally.

If you have any remaining questions or continue to experience issues, please contact our support team at support@recordedfuture.com.

Regards,
Recorded Future Platform Operations

MONITORING 22 days ago - at 03/29/2026 01:21AM

Dear Client,

We have identified the root of instability and believe we have restored performance to optimal levels.

We will continue to monitor to ensure services remain fully available and provide an update when the incident is fully resolved. Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

INVESTIGATING 22 days ago - at 03/29/2026 01:03AM

Dear Customer,

We are currently experiencing a service disruption with the Recorded Future application portal. Our product operations team are actively working on restoring accessibility to an optimal level of service.

We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

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