Outage in Recurly
Investigating reports of issues with 2FA Authentication
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 12/09/2022 10:34PM
A fix has been implemented and 2FA settings are now displaying correctly in the Admin UI for all users.
IDENTIFIED
over 3 years ago - at 12/09/2022 09:40PM
We have identified the issue with 2FA enabled status being incorrectly reported for users in the Admin UI. Recurly engineers are working on a fix.
IDENTIFIED
over 3 years ago - at 12/09/2022 09:35PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 3 years ago - at 12/09/2022 09:03PM
We're investigating a UI discrepancy related to 2FA being disabled.
INVESTIGATING
over 3 years ago - at 12/09/2022 08:12PM
We are currently investigating this issue.
Latest Recurly outages
Pre-renewal Webhooks - over 1 year ago
Errors previewing invoice refunds for some merchants - over 1 year ago
Revenue Recognition standard edition analytics delayed - over 1 year ago
We are experiencing issues with reporting and analytics due to an issue with a cloud provider dependency. There is currently no impact to our transaction processing. - almost 2 years ago
The Quickbooks Online and Xero integrations is experiencing issues syncing data. - almost 2 years ago
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