Outage in Red Canary
Investigating issues with specific Web Portal pages
Resolved MinorIncident Report
We are currently investigating reports of degraded performance or errors affecting certain Web Portal pages. Analyzed Events, Detections, and Alerts may show errors or timeouts. These issues may also affect calls to the Red Canary API. We will provide more details as soon as more information becomes available. Detection capabilities are NOT affected at this time.
Components affected
Red Canary Web Portal Red Canary API Requests Red Canary Detections Red Canary Alert CenterTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 4 years ago - at 03/01/2022 07:09PM
We have identified the root cause and are evaluating a fix.
Our detection capabilities are NOT affected by this incident. We are still reviewing incoming telemetry and publishing detections. Our Incident Handlers will still reach out should anything severe be detected per our normal processes. However, some customers are having issues loading their detection pages in the portal.
INVESTIGATING
about 4 years ago - at 03/01/2022 06:19PM
We are currently investigating reports of degraded performance or errors affecting certain Web Portal pages. Analyzed Events, Detections, and Alerts may show errors or timeouts. These issues may also affect calls to the Red Canary API. We will provide more details as soon as more information becomes available. Detection capabilities are NOT affected at this time.
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