Outage in Red Canary
Detection delayed
Resolved MajorIncident Report
Summary AI Generated
Red Canary experienced a major data processing delay lasting approximately 2 hours on October 15, 2026, which caused late detection notifications for some customers. The incident broadly impacted core platform components including the Web Portal, API, Detections, Telemetry Ingestion, and multiple integrated security tools such as CrowdStrike Falcon, VMware Carbon Black, and Microsoft Threat Protection. The issue was identified, a fix was implemented, and the incident was fully resolved within the same timeframe.
We are currently experiencing data processing delays, resulting in late detection notification to some customers. This incident will be updated as additional information becomes available.
Components affected
Red Canary Web Portal Red Canary API Requests Red Canary Detections Red Canary Telemetry Ingestion Red Canary VMware Carbon Black Response hosted by Red Canary VMware Carbon Black Hosted EDR Red Canary Voice Red Canary VMware Carbon Black Cloud Red Canary SMS Red Canary CrowdStrike Falcon Red Canary Email Red Canary Microsoft Threat Protection Red Canary Elastic Endpoint SecurityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/15/2026 05:12AM
This incident has been resolved.
IDENTIFIED
3 days ago - at 10/15/2026 03:43AM
Telemetry is delayed and systems are degraded as we continue to work on a fix for this issue.
IDENTIFIED
3 days ago - at 10/15/2026 03:19AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 10/15/2026 03:14AM
We are currently experiencing data processing delays, resulting in late detection notification to some customers. This incident will be updated as additional information becomes available.
Latest Red Canary outages
Investigating issues with delayed telemetry processing - 4 months ago
Detection delayed for CrowdStrike customers - 5 months ago
Cloudtrail and GuardDuty alert processing delay - 5 months ago
Urgent: SSO Certificate Expires Friday - 5 months ago
Investigating issues with delayed detections - 6 months ago
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