Outage in Red Canary
Urgent: SSO Certificate Expires Friday
Minor
May 06, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
Customers using Red Canary as an IdP or a third‑party IdP with certificate validation enabled must rotate the SSO certificate before Friday to avoid login failures. Non‑SSO customers are unaffected.
Visit the following support article for information regarding how to check your IdP Configuration: https://support.redcanary.com/hc/en-us/articles/40275397886103-Checking-Your-IdP-s-SAML-SP-Certificate-Configuration
Contact zendesk@redcanary.com for further assistance.
Components affected
Red Canary Web PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
2 days ago - at 05/06/2026 11:38PM
Customers using Red Canary as an IdP or a third‑party IdP with certificate validation enabled must rotate the SSO certificate before Friday to avoid login failures. Non‑SSO customers are unaffected.
Visit the following support article for information regarding how to check your IdP Configuration: https://support.redcanary.com/hc/en-us/articles/40275397886103-Checking-Your-IdP-s-SAML-SP-Certificate-Configuration
Contact zendesk@redcanary.com for further assistance.
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