Outage in Red Canary

Web Portal / API request timeouts

Resolved Major
August 28, 2024 - Started 10 months ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating reports that Red Canary web portal and API requests are failing for some customers. Detections may be delayed. We will update this page as we learn more.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/29/2024 09:33PM

We continued to monitor the environment for 24 hours and are now confident the incident has been resolved.

MONITORING 10 months ago - at 08/28/2024 11:31PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 08/28/2024 09:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 08/28/2024 07:55PM

We are investigating reports that Red Canary web portal and API requests are failing for some customers. Detections may be delayed. We will update this page as we learn more.

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