Outage in Red Canary

Increased number of failing system status checks

Resolved Minor
June 10, 2025 - Started 5 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an increased number of failing system status checks across multiple customers.
Components affected
Red Canary Web Portal

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/11/2025 01:35AM

This incident has been resolved.

MONITORING 5 months ago - at 06/10/2025 08:36PM

We believe we have identified the root cause of the failing systems status checks. A fix has been implemented and we are monitoring the system to confirm it is returning to normal operations .
Alert ingestion, alert timeliness, and response capabilities of the Red Canary platform are delayed.
Telemetry ingestion and telemetry related detection are not affected.

IDENTIFIED 5 months ago - at 06/10/2025 08:03PM

We believe we have identified the root cause of the failing system status checks and currently believe most of these failures are false positives and failed incorrectly. We are validating these findings and will implement a fix as appropriate. There is no impact to data ingestion, detection, or response capabilities of the Red Canary platform.

INVESTIGATING 5 months ago - at 06/10/2025 07:55PM

We are currently investigating an increased number of failing system status checks across multiple customers.

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