Outage in Red Canary

Data ingest delayed for SentinelOne customers

Resolved Minor
August 13, 2025 - Started 3 months ago - Lasted about 22 hours
Official incident page

Incident Report

SentinelOne declared an incident earlier today that has caused delays in receiving data from their platform: https://status.sentinelone.com/incidents/b03z8dft06hs We have engaged SentinelOne to determine how large their backlogs are and when we can expect to see data flow resume. We will update this incident as we learn more. Detections based on SentinelOne data may be delayed.
Components affected
Red Canary Detections

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/14/2025 07:02PM

This incident has been resolved. SentinelOne has fixed the issue on their end, processed their backlog, and we are receiving data again.

IDENTIFIED 3 months ago - at 08/13/2025 08:49PM

SentinelOne declared an incident earlier today that has caused delays in receiving data from their platform: https://status.sentinelone.com/incidents/b03z8dft06hs

We have engaged SentinelOne to determine how large their backlogs are and when we can expect to see data flow resume. We will update this incident as we learn more.

Detections based on SentinelOne data may be delayed.

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