Outage in Red Canary

Web Portal / API errors

Resolved Minor
September 18, 2025 - Started about 1 month ago - Lasted 25 minutes
Official incident page

Incident Report

We have identified an issue that is causing the Red Canary web portal and API requests to return errors intermittently for some customers. We are implementing a fix and will update this incident upon resolution of the impact.
Components affected
Red Canary Web Portal Red Canary API Requests

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/18/2025 06:40PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 09/18/2025 06:18PM

We have identified an issue that is causing the Red Canary web portal and API requests to return errors intermittently for some customers. We are implementing a fix and will update this incident upon resolution of the impact.

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