Red Canary experienced delayed telemetry for Google Cloud Platform data due to underlying AWS Cloud Platform issues, affecting their Web Portal, APIs, and systems like Canary Exporter. The incident caused delays in telemetry, events, and detections for GCP-related data across their platform. The issue was resolved after 4.1 hours once the underlying AWS problems were addressed.
This incident has been resolved.
We are monitoring the system to confirm that it is returning to normal operations.
We are investigating delayed telemetry surrounding Google Cloud Platform data due to underlying issues in the AWS Cloud Platform. We have notified the AWS production engineering team and are monitoring the issue to ensure they resolve the issue promptly.
Telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter for GCP telemetry.
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