Outage in Red Hat
Intermittent issues with RHEL 9 and RHUI downloads
Resolved MajorIncident Report
Summary AI Generated
Red Hat experienced intermittent failures affecting RHEL 9 package downloads and Red Hat Update Infrastructure (RHUI) services, with users encountering duplicate key value errors during AppStream repository synchronization on Red Hat Satellite 6. The incident impacted users' ability to download specific packages and synchronize repositories in RHEL 9 environments. The issue was resolved after 67.9 hours of investigation and remediation efforts.
Red Hat has confirmed intermittent failures when users attempt to download specific packages in Red Hat Enterprise Linux 9. The RHEL team is investigating. This was originally reported as “RHEL 9 AppStream repository synchronization on Red Hat Satellite 6 fails with duplicate key value error” in this public Knowledge Base: https://access.redhat.com/solutions/7139264.
Red Hat Update Infrastructure (RHUI) has also been identified as impacted by this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/09/2026 03:18PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 03/07/2026 12:38AM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 03/06/2026 07:25PM
Red Hat has confirmed intermittent failures when users attempt to download specific packages in Red Hat Enterprise Linux 9. The RHEL team is investigating. This was originally reported as “RHEL 9 AppStream repository synchronization on Red Hat Satellite 6 fails with duplicate key value error” in this public Knowledge Base: https://access.redhat.com/solutions/7139264.
Red Hat Update Infrastructure (RHUI) has also been identified as impacted by this issue.
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