Outage in Red Hat
Intermittent issues with RHEL 9 and RHUI downloads
Resolved MajorIncident Report
Summary AI Generated
Red Hat experienced intermittent failures affecting RHEL 9 package downloads and Red Hat Update Infrastructure (RHUI), with users encountering duplicate key value errors during AppStream repository synchronization on Red Hat Satellite 6. The incident was a recurrence of a previously reported issue and lasted approximately 189.6 hours before being resolved. The RHEL team investigated and ultimately resolved the download failures that were impacting both direct package downloads and repository synchronization processes.
Update: Incident Reopened
We are seeing a recurrence of the intermittent failures previously reported at https://status.redhat.com/incidents/6yxp7syh0z9v.
Red Hat has confirmed intermittent failures when users attempt to download specific packages in Red Hat Enterprise Linux 9. The RHEL team is investigating. This was originally reported as "RHEL 9 AppStream repository synchronization on Red Hat Satellite 6 fails with duplicate key value error" in this public Knowledge Base: https://access.redhat.com/solutions/7139264.
Red Hat Update Infrastructure (RHUI) has also been identified as impacted by this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 03/18/2026 02:36PM
This incident has been resolved.
IDENTIFIED
22 days ago - at 03/10/2026 05:03PM
Update: Incident Reopened
We are seeing a recurrence of the intermittent failures previously reported at https://status.redhat.com/incidents/6yxp7syh0z9v.
Red Hat has confirmed intermittent failures when users attempt to download specific packages in Red Hat Enterprise Linux 9. The RHEL team is investigating. This was originally reported as "RHEL 9 AppStream repository synchronization on Red Hat Satellite 6 fails with duplicate key value error" in this public Knowledge Base: https://access.redhat.com/solutions/7139264.
Red Hat Update Infrastructure (RHUI) has also been identified as impacted by this issue.
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