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Outage in Redis

Redis Cloud – Periodic Maintenance for the Admin Console

Resolved Minor
June 07, 2026 - Started about 4 hours ago - Lasted about 4 hours

Incident Report

Summary AI Generated

Redis Cloud underwent scheduled periodic maintenance that affected the Admin Console for 3.5 hours. During the maintenance window, customers were directed to submit support requests via email or phone rather than through the normal console interface. The maintenance was completed successfully with services restored to normal operation and continued monitoring for stability.

{"note"=>"Until this event is fully mitigated, please submit any support requests via support@redis.com or call our hotline at 1-866-577-3347"}

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Latest Updates ( sorted recent to last )
UPDATE 13 minutes ago - at 06/07/2026 12:59PM

{"note"=>"We have completed the maintenance activity. Services have been restored to normal operation, and we are monitoring to ensure continued stability."}

UPDATE about 2 hours ago - at 06/07/2026 11:33AM

{"note"=>"The Redis Cloud Admin Console is operating normally and is accessible to customers. We are continuing to investigate a separate issue affecting LangCache functionality and will provide additional updates as more information becomes available."}

UPDATE about 4 hours ago - at 06/07/2026 09:41AM

{"note"=>"Until this event is fully mitigated, please submit any support requests via support@redis.com or call our hotline at 1-866-577-3347"}

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