Redis Cloud underwent scheduled periodic maintenance that affected the Admin Console for 3.5 hours. During the maintenance window, customers were directed to submit support requests via email or phone rather than through the normal console interface. The maintenance was completed successfully with services restored to normal operation and continued monitoring for stability.
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{"note"=>"We have completed the maintenance activity. Services have been restored to normal operation, and we are monitoring to ensure continued stability."}
{"note"=>"The Redis Cloud Admin Console is operating normally and is accessible to customers. We are continuing to investigate a separate issue affecting LangCache functionality and will provide additional updates as more information becomes available."}
{"note"=>"Until this event is fully mitigated, please submit any support requests via support@redis.com or call our hotline at 1-866-577-3347"}
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