A network issue with an upstream cloud provider impacted Redis Cloud clusters in GCP US East for approximately 10 hours. Affected services experienced disruption in that region while Redis worked with the provider to resolve the underlying infrastructure problem. Services recovered and returned to normal operation, with Redis continuing to monitor the region pending final confirmation from the upstream provider.
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{"note"=>"Regional Network Issues — Monitoring\n\nOur monitoring indicates that services in GCP US East have recovered, and Redis Cloud clusters in the region are currently operating normally. However, our upstream cloud provider has not yet confirmed full resolution of the underlying issue on their end. Out of an abundance of caution, we will continue to actively monitor the region until the provider confirms the incident is resolved. We will post a final update at that time. \n\nFor questions or assistance, please contact support@redis.com."}
{"note"=>"We have identified an issue with one of our upstream cloud service providers affecting GCP US East. We are actively working with our provider to resolve the issue and will share updates as progress is made.\n\nFor questions or assistance, please contact support@redis.com."}
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