Outage in Redis
LangCache Endpoint Issues in GCP us-east4 Region
Resolved Minor
June 07, 2026 - Started about 1 month ago
- Lasted 2 days
Incident Report
Summary AI Generated
A subset of LangCache deployments in the GCP us-east4 region experienced service disruptions, causing customers using affected caches to encounter issues accessing the service. The incident lasted 56 hours, during which the team identified the root cause and worked toward resolution while LangCache deployments in other regions remained unaffected. The issue was resolved through remediation efforts, with the team concluding public updates and transitioning to follow-up processes for any remaining work.
{"note"=>"We are investigating an issue affecting a subset of LangCache deployments in the GCP us-east4 region. Customers using affected LangCache caches may experience service disruptions. LangCache deployments in other regions and cloud providers are not impacted. Our team is actively investigating and will provide updates as more information becomes available."}
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Latest Updates ( sorted recent to last )
UPDATE
about 1 month ago - at 06/09/2026 09:02PM
We are concluding public updates for this incident related to a subset of LangCache deployments in the GCP us-east4 region.
Our team will continue to manage any remaining remediation through follow-up processes. LangCache deployments in other regions and cloud providers remain unaffected.
If you experience any issues, please contact our support team for assistance.
UPDATE
about 1 month ago - at 06/07/2026 02:24PM
{"note"=>"We have identified the cause of the issue affecting a subset of LangCache deployments in the GCP us-east4 region and are actively monitoring progress toward full resolution. LangCache deployments in other regions and cloud providers remain unaffected. We will continue to provide updates as they become available."}
UPDATE
about 1 month ago - at 06/07/2026 01:09PM
{"note"=>"We are investigating an issue affecting a subset of LangCache deployments in the GCP us-east4 region. Customers using affected LangCache caches may experience service disruptions. LangCache deployments in other regions and cloud providers are not impacted. Our team is actively investigating and will provide updates as more information becomes available."}
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