Outage in Redpanda

cloud.redpanda.com not resolving for some users

Resolved Minor
August 05, 2025 - Started 3 months ago - Lasted 1 day

Incident Report

Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.

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Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 08/06/2025 06:02PM

Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.

Customers may not be able to resolve subdomains of redpanda.com. This appears to be dependent on VPN usage and DNS resolution.

RESOLVED 3 months ago - at 08/06/2025 01:51PM

Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.

MONITORING 3 months ago - at 08/06/2025 03:50AM

Redpanda has identified that some users are observing intermittent issues resolving cloud.redpanda.com. These issues do not impact running clusters.

INVESTIGATING 3 months ago - at 08/06/2025 03:21AM

Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.

Latest Redpanda outages

Redpanda is currently experiencing an issue where users may be unable to download OS packages from our package repository. This primarily impacts Debian/Ubuntu and RHEL users, and will limit them from doing deployments and upgrades, or adding new nodes to existing clusters. - 1 day ago
Limited functionality and degraded performance are affecting some Redpanda Cloud clusters on AWS US-EAST-1 due to an AWS ongoing outage. - 11 days ago
Cluster creation not available - 3 months ago
GCP - Major Incident - 5 months ago
AWS Cloud Networking Issue - 5 months ago

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