Outage in Redpanda

cloud.redpanda.com not resolving for some users

Resolved Minor

August 05, 2025 - Started 9 months ago - Lasted 1 day

Incident Report

Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.

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Latest Updates ( sorted recent to last )

INVESTIGATING 9 months ago - at 08/06/2025 06:02PM

Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.

Customers may not be able to resolve subdomains of redpanda.com. This appears to be dependent on VPN usage and DNS resolution.

RESOLVED 9 months ago - at 08/06/2025 01:51PM

Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.

MONITORING 9 months ago - at 08/06/2025 03:50AM

Redpanda has identified that some users are observing intermittent issues resolving cloud.redpanda.com. These issues do not impact running clusters.

INVESTIGATING 9 months ago - at 08/06/2025 03:21AM

Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.

Latest Redpanda outages

Customers unable to log in - 7 days ago

New user account access issues - about 1 month ago

Cluster Creation Issue - about 1 month ago

Unable to Sign Up for Serverless - 2 months ago

Remote MCP Unavailable for New GCP Clusters - 3 months ago

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