Redpanda experienced a 3.3-hour service incident where newly registered user accounts were unable to access cloud platform resources, while existing accounts remained unaffected. The issue was identified and actively mitigated by the engineering team. The incident was classified as minor severity and has been resolved.
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Redpanda has identified and is actively mitigating an issue impacting users of our cloud platform.
We are investigating an issue where newly registered accounts are unable to access resources. Existing accounts are not affected. We will provide updates as we investigate.
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