Outage in Redpanda
Slack to Zendesk Support sync currently non functional.
Resolved Minor
May 08, 2026 - Started 21 days ago
- Lasted 3 days
Incident Report
Summary AI Generated
The Redpanda Slack to Zendesk integration was non-functional for 65.6 hours due to vendor issues, preventing users from accessing support through the normal Slack channel. Users were directed to use the web portal at https://support.redpanda.com/hc/en-us for creating and managing support tickets during the outage. The integration was restored once the vendor resolved the underlying issues.
The Redpanda slack to Zendesk integration is currently down due to ongoing vendor issues. Users should use https://support.redpanda.com/hc/en-us to log new support tickets, view existing ones and respond until this issue is resolved.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
IDENTIFIED
21 days ago - at 05/09/2026 01:13AM
The Slack to Zendesk integration issues has been resolved by the vendor and is now functioning.
IDENTIFIED
21 days ago - at 05/08/2026 02:25PM
The Redpanda slack to Zendesk integration is currently down due to ongoing vendor issues. Users should use https://support.redpanda.com/hc/en-us to log new support tickets, view existing ones and respond until this issue is resolved.
Latest Redpanda outages
DNS Issue affecting Redpanda Cloud API - about 1 month ago
Scheduled Maintenance - Database Migration - about 1 month ago
Customers unable to log in - about 2 months ago
New user account access issues - 2 months ago
Cluster Creation Issue - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
