Outage in RedShelf

eReader Interruption

Resolved Major
December 05, 2022 - Started almost 3 years ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
RedShelf eReader

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/05/2022 10:16PM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/05/2022 09:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 12/05/2022 04:09PM

At approximately 5:00 pm CT on Sunday, December 4, the RedShelf eReader experienced a disruption that has persisted into the morning of Monday, December 5. Our teams are using all available resources to restore access to the eReader. We realize this is a critical time for students, and we are doing everything in our power to restore service as quickly as possible.

INVESTIGATING almost 3 years ago - at 12/04/2022 11:12PM

We are currently investigating this issue.

Latest RedShelf outages

eReader Interruption - 11 months ago
RedShelf Site Interruption - over 1 year ago
RedShelf Interruption - about 2 years ago
RedShelf Site Interuption - over 2 years ago

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