Check if RedShelf is down, official outages, user-reported issues, and outages map.
RedShelf is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 47 incidents since started monitoring RedShelf status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official RedShelf outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
03:40 PM CEST
|
Major
We are currently investigating this issue.
|
about 6 hours |
|
Oct 20, 2025
09:19 AM CEST
|
Not Confirmed by RedShelf
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Aug 15, 2025
10:02 PM CEST
|
Major
We are currently investigating this issue.
|
35 minutes |
|
Dec 05, 2024
08:39 PM CET
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
May 24, 2024
05:32 PM CEST
|
Major
Some users have reported service degradation when trying to access materials. Our team is current...
|
about 2 hours |
|
Oct 26, 2023
02:45 AM CEST
|
Not Confirmed by RedShelf
Possible Outage Indicated by User Reports
|
31 minutes |
|
Sep 17, 2023
06:36 AM CEST
|
Not Confirmed by RedShelf
Possible Outage Indicated by User Reports
|
33 minutes |
|
Sep 05, 2023
12:13 AM CEST
|
Major
We are currently investigating this issue.
|
19 minutes |
|
Jun 16, 2023
05:35 PM CEST
|
Major
We are currently investigating this issue.
|
about 2 hours |
|
Apr 26, 2023
04:36 PM CEST
|
Major
We are currently investigating this issue.
|
about 4 hours |
See what users are saying about RedShelf issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
I've been trying to open my book but when I wanted to change my password, it keeps saying not long enough even though I have more than 6 caracters.
Student - When I click the link to "read now", only a blank white screen is loading.
Website will not load at all, stuck to spinning wheel.
Courtney - There's an outage within the system, as I try to log on with my credentials, and it only gives me a loading screen..
It is saying Im offline but my Internet is working. I can't access my book..
Brytewave e reader is having a host error.
"bad gateway" popup while trying to access site, says its host side.
Web pages for UMASS Global and brytewave are both reporting errors..
I am getting a Bad Gateway 502 error trying to access the site..
Louis - I tried to access the book "The Men Will Talk to Me" by Ernie O'Malley and all I get when I click on the book is a screen that says "Application Error".
Matt - Keep getting application errors. .
Giselle - I have been trying to read my book since last week, and it keeps saying "service worker error".
Luana - Ereader has completely been stripped- will not load images or primary sources for historical textbook. Converted into a plain text file..
Marissa - Trying to read my book and it says service worker error.
Jeff - App on iPad does not open books. It just goes to a white screen and has no functionality. I need to close the app completely to get back to my bookshelf..
Miranda - I get booted from my book seconds into accessing and shown “Application Error.”.
Jessica - constantly stops working saying application error paid for 2 books I cannot properly access what garbage.
Jackson - "Bad Gateway" host error..
MICHELE - Bad gateway Error code 502.
Liora - it says something about a 502 gate way idk it shows a white screen and then when i tried to go on seperatley it said bad gate way..
Ari - It says bad gateway 502 redshelf.com host error please help I have an essay due soon.
Lisa - Page doesn't load after accessing ebook.
Jennifer - Website is down! "Service worker error".
Luis - Not able to read the books. Reader not working..
Lupita - My screen says "Service worker error".
Guerin - When I click on the Psychology book to read it goes to a blank screen and the book won't come up.
Wouter - it says: Our system is temporarily unavailable..
Abby - My textbook isn't loading..
MaryKate - I have three books on RedShelf and every one says "System Worker Error" when I try and read them. .
Bethzy - It says server worker error and won't load .
| Component | Status | Details |
|---|---|---|
| eReader status | OK | View details |
| Management Tools status | OK | View details |
| Website status | OK | View details |
Digital textbook platform offering e-books through a web-based eReader and management tools for users and educators.
Monitoring RedShelf since February 2021
Tracking 3 RedShelf services and regions
3 incidents in 2025
RedShelf isn't down. You can check RedShelf status and incident details on the top of the page. IsDown continuously monitors RedShelf official status page every few minutes. In the last 24 hours, there were 0 outages reported.
RedShelf is currently operational. You can check RedShelf status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of RedShelf being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the RedShelf official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
RedShelf last outage was on October 20, 2025 with the title "AWS Outage"
IsDown and DownDetector help users determine if RedShelf is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about RedShelf's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.