Outage in RedSky Technologies
VoIP Positioning Center (VPC) Incident Notice (TT 1008639)
Resolved MinorIncident Report
This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 6/14/26 at 7:48a Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 794 Long Beach Police Department, Los Angeles County, CA.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/23/2026 04:39PM
This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally for the affected PSAP. Start time: 6/14/26 at 7:58AM Central Time. Resolved time: June 22, 2026 2:14PM CST. Cause: Currently unknown. Affected PSAPs: FCCID 794 Long Beach Police Department, Los Angeles County, CA.
INVESTIGATING
about 1 month ago - at 06/21/2026 11:45PM
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 6/14/26 at 7:58AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 794 Long Beach Police Department, Los Angeles County, CA.
INVESTIGATING
about 1 month ago - at 06/20/2026 06:35PM
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 6/14/26 at 7:58AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 794 Long Beach Police Department, Los Angeles County, CA.
INVESTIGATING
about 1 month ago - at 06/18/2026 09:26PM
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 6/14/26 at 7:58AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 794 Long Beach Police Department, Los Angeles County, CA.
INVESTIGATING
about 1 month ago - at 06/16/2026 10:43PM
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 6/14/26 at 7:58a Central Time. Estimated time to resolution: 9:00p CST 6/16/2026. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to your 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 794 Long Beach Police Department, Los Angeles County, CA.
INVESTIGATING
about 1 month ago - at 06/15/2026 09:31PM
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 6/14/26 at 7:58a Central Time. Estimated time to resolution: Tomorrow morning, 6/16. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to your 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 794 Long Beach Police Department, Los Angeles County, CA.
INVESTIGATING
about 1 month ago - at 06/14/2026 10:49PM
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 6/14/26 at 7:48a Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10-digit 24 by 7 emergency line. Affected PSAPs: FCCID 794 Long Beach Police Department, Los Angeles County, CA.
INVESTIGATING
about 1 month ago - at 06/14/2026 08:35PM
This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 6/14/26 at 7:48a Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 794 Long Beach Police Department, Los Angeles County, CA.
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