Outage in Redtail

Redtail Hosted Email Services - Mail Client Access Issues

Resolved Minor
September 09, 2024 - Started 4 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Some users may not be able to connect with mobile devices and mail clients at this time. A workaround is available to log in directly through webmail at this time while the issue is being investigated.
Components affected
Redtail Webmail
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/09/2024 07:37PM

This incident has been resolved.

MONITORING 4 months ago - at 09/09/2024 02:29PM

Our engineers have identified the issue had implemented a fix. We are monitoring services to ensure normal functionality has returned.

INVESTIGATING 4 months ago - at 09/09/2024 01:32PM

Some users may not be able to connect with mobile devices and mail clients at this time. A workaround is available to log in directly through webmail at this time while the issue is being investigated.

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