Outage in Redtail

Redtail Email and Webmail Unavailability

Resolved Minor
November 01, 2024 - Started about 2 months ago - Lasted 3 days
Official incident page

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Outage Details

Redtail Email and Webmail are currently unavailable due to technical difficulties. Our team is actively working to resolve the issue and expects to have service restored shortly. We apologize for the inconvenience and appreciate your patience.
Components affected
Redtail Webmail
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/04/2024 03:34PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/01/2024 08:08PM

Access to Redtail Webmail has been restored, but users may experience delays in mail delivery. Our team is actively investigating and working to resolve this issue, while continuing to monitor the service closely.

INVESTIGATING about 2 months ago - at 11/01/2024 07:56PM

Access to Redtail Webmail has been restored. However, we are currently investigating an issue affecting the ability to send and receive emails. Our team is working to resolve this and will continue to monitor the service closely.

MONITORING about 2 months ago - at 11/01/2024 06:48PM

Access to Redtail Webmail has been restored. We are actively monitoring to ensure the service continues to operate normally.

IDENTIFIED about 2 months ago - at 11/01/2024 06:18PM

Access to Redtail Webmail has been restored. However, users may experience some slowness when connecting. Our team is actively investigating and working to fully restore normal service. Thank you for your patience.

IDENTIFIED about 2 months ago - at 11/01/2024 05:04PM

Redtail Email and Webmail are currently unavailable due to technical difficulties. Our team is actively working to resolve the issue and expects to have service restored shortly. We apologize for the inconvenience and appreciate your patience.

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