Outage in Redtail

Redtail Email Services: Issue Identified with Redtail-Hosted Email

Resolved Minor
September 09, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our engineers have identified the issue causing errors when sending emails through Redtail-hosted Email. We are working swiftly to restore full service. We appreciate your patience as we work to resolve this.
Components affected
Redtail Webmail
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/09/2025 03:46PM

The issue that was causing errors when sending emails through Redtail-hosted Email has been resolved. Users should now be able to send emails without disruption.

We appreciate your patience while our team worked to restore service. If you continue to experience any issues, please contact our support team for assistance.

MONITORING 4 days ago - at 09/09/2025 02:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 09/09/2025 02:19PM

Our engineers have identified the issue causing errors when sending emails through Redtail-hosted Email. We are working swiftly to restore full service.

We appreciate your patience as we work to resolve this.

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