Outage in Redtail

Redtail Email Services: Issue Identified with Redtail-Hosted Email

Resolved Minor
September 09, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineers have identified the issue causing errors when sending emails through Redtail-hosted Email. We are working swiftly to restore full service. We appreciate your patience as we work to resolve this.
Components affected
Redtail Webmail

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/09/2025 03:46PM

The issue that was causing errors when sending emails through Redtail-hosted Email has been resolved. Users should now be able to send emails without disruption.

We appreciate your patience while our team worked to restore service. If you continue to experience any issues, please contact our support team for assistance.

MONITORING about 2 months ago - at 09/09/2025 02:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 09/09/2025 02:19PM

Our engineers have identified the issue causing errors when sending emails through Redtail-hosted Email. We are working swiftly to restore full service.

We appreciate your patience as we work to resolve this.

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