Outage in Reepay

Processing through Evry to Elavon and Worldline/Handelsbanken is currently experiencing problems

Resolved Major
September 29, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Processing through Evry to Elavon and Handelsebanken/Worldline is currently experiencing problems. We will monitor the situation and report when we receive updates from Evry.
Components affected
Reepay Elavon (Evry) Reepay Handelsbanken (Evry)
Latest Updates ( sorted recent to last )
IDENTIFIED almost 3 years ago - at 09/29/2022 04:53PM

Evry update:

We have noticed that there are interruptions in the network connections that may still affect our authorization service. Some of our customers may experience sporadic interruptions.

IDENTIFIED almost 3 years ago - at 09/29/2022 03:47PM

Evry reports:

Incident occurred: 2022-09-29 16:21 CET.

Description: We have noticed that there are interruptions in the network connections that may affect our authorization service. Some of our customers may experience sporadic interruptions.

Status: Troubleshooting is ongoing, next status at 18:20 CET

IDENTIFIED almost 3 years ago - at 09/29/2022 03:18PM

Processing through Evry to Elavon and Handelsebanken/Worldline is currently experiencing problems. We will monitor the situation and report when we receive updates from Evry.

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