Outage in Reepay

Acquirer Nets is experiencing problems

Resolved Major
June 02, 2024 - Started 7 months ago - Lasted about 4 hours
Official incident page

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Outage Details

The acquirer Nets is currently experiencing problems. The problem affects card sign-ups and payments for merchant accounts using Nets as acquirer and as processor towards Elavon, Swedbank, Valitor and Bambora.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/02/2024 04:35AM

This incident has been resolved.

MONITORING 7 months ago - at 06/02/2024 02:38AM

A temporary fix to handle expired certificate has been put in place. Transactions is now processed again. Awaiting a durable resolution from Nets.

IDENTIFIED 7 months ago - at 06/02/2024 01:35AM

Nets have identified an expired certificate causing the issue. No estimate on a resolution has been given.

INVESTIGATING 7 months ago - at 06/02/2024 01:01AM

We are in contact which Nets. They are investigating the issue. All transactions towards Nets have failed since 02.00 CET.

INVESTIGATING 7 months ago - at 06/02/2024 12:28AM

The acquirer Nets is currently experiencing problems. The problem affects card sign-ups and payments for merchant accounts using Nets as acquirer and as processor towards Elavon, Swedbank, Valitor and Bambora.

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