Outage in Remind

81010 Short Code SMS Degradation

Resolved Minor

May 14, 2026 - Started about 16 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Remind experienced a service degradation affecting SMS delivery and automated responses through the 81010 short code for some users. The issue also impacted class joins through the same shortcode. The incident lasted 5.4 hours and was resolved after the team identified the root cause and implemented fixes.

We are currently investigating an issue impacting SMS delivery and automated responses through the 81010 short code for some users.

Components affected

Remind Text Messages (SMS)

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Latest Updates ( sorted recent to last )

RESOLVED about 11 hours ago - at 05/14/2026 11:44PM

This incident is resolved.

IDENTIFIED about 12 hours ago - at 05/14/2026 10:18PM

We are continuing to fix the identified issue.

IDENTIFIED about 13 hours ago - at 05/14/2026 09:19PM

We are continuing to fix the identified issue.

IDENTIFIED about 14 hours ago - at 05/14/2026 08:40PM

We are continuing to fix the identified issue.

IDENTIFIED about 15 hours ago - at 05/14/2026 07:58PM

We have identified the issue affecting SMS delivery and class joins through shortcode 81010 and are actively working on mitigations.

INVESTIGATING about 15 hours ago - at 05/14/2026 07:33PM

We are continuing to investigate issues impacting the 81010 shortcode and are actively working on mitigation and workaround options.

INVESTIGATING about 15 hours ago - at 05/14/2026 07:32PM

We are continuing to investigate this issue.

INVESTIGATING about 16 hours ago - at 05/14/2026 06:26PM

We are continuing to investigate this issue.

INVESTIGATING about 16 hours ago - at 05/14/2026 06:24PM

We are currently investigating an issue impacting SMS delivery and automated responses through the 81010 short code for some users.

Latest Remind outages

Users are encountering issues with accessing or using Remind web & mobile apps - 7 months ago

Errors with Translations - 11 months ago

Remind Message Delivery Errors - 12 months ago

Remind Errors - 12 months ago

Delayed | Text Message Deliveries - AT&T - about 1 year ago

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