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Outage in Rentman

Logging in via Single Sign-On (SSO) is currently degraded

Resolved Major
September 21, 2026 - Started 8 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Rentman's SSO enforcement feature was broken for approximately 5 hours, preventing users in workspaces with SSO enforcement enabled from logging in. As a workaround, workspace admins could temporarily disable SSO enforcement, while standard SSO login remained functional throughout. A fix was deployed and the incident was fully resolved after monitoring confirmed SSO enforcement was working as expected.

SSO enforcement is currently not working as expected. Workspaces with SSO enforcement enabled may experience login issues. Workaround: workspace admins can temporarily disable SSO enforcement. Logging in via SSO itself remains available. We are working on a fix and will post an update shortly.
Components affected
Rentman Application

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/21/2026 02:55PM

This incident has been resolved.

MONITORING 8 days ago - at 09/21/2026 10:57AM

A fix has been deployed and SSO enforcement is working as expected again.
If you still experience issues, please log out and log in again.
We are monitoring the situation.

INVESTIGATING 8 days ago - at 09/21/2026 10:07AM

SSO enforcement is currently not working as expected. Workspaces with SSO enforcement enabled may experience login issues.
Workaround: workspace admins can temporarily disable SSO enforcement. Logging in via SSO itself remains available.
We are working on a fix and will post an update shortly.

Latest Rentman outages

Monitoring - 7 days ago
Outage - 4 months ago
Ongoing incident - 7 months ago

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