Outage in Repair Shopr

Outbound Email Service Degradation

Resolved Minor
September 08, 2025 - Started 13 days ago - Lasted 7 days

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Outage Details

We are experiencing an issue with our third party, which sends email notifications from our platform. BYO SMTP, previously-existing Verified Email Domains, and platform emails like notifications, alerts, and account verifications are not impacted. We are working with our third party to resolve this quickly. We appreciate your patience as we work to resolve this issue.

Latest Updates ( sorted recent to last )
8 days ago - at 09/12/2025 09:51PM

Outgoing email functionality has been restored. Our team will continue to monitor our email performance to ensure stability. Thank you for your patience while we worked through this issue with our third party email provider.

Please note that outgoing emails that were queued to send during the last 72 hours will be sent automatically.

9 days ago - at 09/11/2025 11:00PM

We continue to work diligently with our third party to restore email functionality as quickly as possible. We appreciate your continued patience while we work to resolve this issue.

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