Outage in ReproConnect

Email delays with transfer notifications

Resolved Minor
June 17, 2024 - Started over 1 year ago - Lasted about 6 hours

Incident Report

We are investigating delays with transfer notification emails. We encourage you to monitor your new transfers through the FileRocket console or ReproConnect Control Center until this is resolved.
Components affected
ReproConnect Email delivery

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Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 06/17/2024 06:31PM

We are investigating delays with transfer notification emails. We encourage you to monitor your new transfers through the FileRocket console or ReproConnect Control Center until this is resolved.

IDENTIFIED over 1 year ago - at 06/17/2024 07:39PM

Our email provider is actively working to resolve the issue. Some emails are being delivered, others are queued and will be delivered as soon as this is resolved. We will continue to monitor from our end, and we encourage you to continue using FileRocket or the ReproConnect Control Center to watch for new transfers.

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