Outage in ReproConnect
Sporadic email delivery failures
Resolved Minor
August 05, 2025 - Started 6 months ago
- Lasted about 3 hours
Incident Report
Several customers have reported not receiving email notifications for uploads/transfers today. The issue appears to be quite sporadic; the vast majority of emails are being delivered as usual. Nevertheless, we encourage you to keep a close eye on your Control Center for the moment to ensure you don't miss an order. We are working with our email provider to troubleshoot the issue.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
6 months ago - at 08/05/2025 09:35PM
Several customers have reported not receiving email notifications for uploads/transfers today. The issue appears to be quite sporadic; the vast majority of emails are being delivered as usual. Nevertheless, we encourage you to keep a close eye on your Control Center for the moment to ensure you don't miss an order. We are working with our email provider to troubleshoot the issue.
Latest ReproConnect outages
AWS issue impacting FileRocket transfers - over 1 year ago
Intermittent errors in the Control Center - over 1 year ago
Email delays with transfer notifications - over 1 year ago
FileRocket outage - about 2 years ago
Intermittent email delays with file transfer notifications - almost 3 years ago
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