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Outage in Resideo

TC2 App - delays

Resolved Minor
February 19, 2026 - Started 12 days ago - Lasted about 1 hour
Official incident page

Incident Report

AlarmNet is experiencing some issues impacting the Total Connect 2.0 functionality. This may affect your end user's remote capability. Some users may experience delays in arm/disarm commands via the TC2 App. Alarm delivery is not impacted. Please log into the AN360 web site for more details. We appreciate your patience while we work to resolve the issue.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 02/19/2026 03:34PM

Systems are operational.

INVESTIGATING 12 days ago - at 02/19/2026 02:29PM

AlarmNet is experiencing some issues impacting the Total Connect 2.0 functionality. This may affect your end user's remote capability. Some users may experience delays in arm/disarm commands via the TC2 App. Alarm delivery is not impacted.

Please log into the AN360 web site for more details. We appreciate your patience while we work to resolve the issue.

Latest Resideo outages

TC2 - 15 days ago
AlarmNet 360 - 20 days ago
Resideo Smart Home - 27 days ago

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