Outage in Resideo
VX1 Video Doorbell
Resolved MinorIncident Report
Some TC2 and First Alert users with the VX1 Video Doorbell may intermittently experience failure to live-stream. Additionally, event notifications may be delayed.
No other products or services are impacted, and the team is actively investigating. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/23/2026 08:20PM
All systems are operational.
INVESTIGATING
5 days ago - at 07/23/2026 06:46PM
Upon investigation, this incident also impacts the CX Series cameras as well.
We appreciate your patience while we work towards a resolution, and will continue to provide updates.
INVESTIGATING
5 days ago - at 07/23/2026 06:22PM
Some TC2 and First Alert users with the VX1 Video Doorbell may intermittently experience failure to live-stream. Additionally, event notifications may be delayed.
No other products or services are impacted, and the team is actively investigating. We apologize for the inconvenience.
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