Outage in Resideo
TCC - Account Creation
Resolved MinorIncident Report
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. Some users may experience issues with new account creation and email notification delivery.
The thermostat can still be used directly to control your heating and cooling system.
We apologize for any inconvenience this may cause.
Components affected
Resideo My Total Connect Comfort Application Resideo Total Connect Comfort International Application Resideo Total Connect Comfort International Web PortalLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/23/2026 08:12PM
All systems are operational.
IDENTIFIED
3 days ago - at 09/23/2026 05:54PM
We appreciate your patience while we work to resolve the issue and apologize for the inconvenience.
INVESTIGATING
3 days ago - at 09/23/2026 04:35PM
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. Some users may experience issues with new account creation and email notification delivery.
The thermostat can still be used directly to control your heating and cooling system.
We apologize for any inconvenience this may cause.
Latest Resideo outages
TC2 Maintenance - 18 days ago
Application Maintenance - 18 days ago
Total Connect 2.0 - Email Delivery - 22 days ago
TC2 Errors - about 2 months ago
VX1 Video Doorbell - 2 months ago
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