Outage in Resly

Resly Pay Outage ( NZ Properties)

Minor

February 16, 2026 - Started 21 days ago
Official incident page

Incident Report

The Outage is currently Impacting ReslyPay New Zealand clients with two separate payment flows: • Charging Selected VCC transactions • Refund processing We are currently work on getting this resolved with urgency.

Components affected

Resly Web App

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Latest Updates ( sorted recent to last )

MONITORING 13 days ago - at 02/25/2026 03:25AM

Refund processing has been resolved. Some selected VCC's are still failing.

MONITORING 19 days ago - at 02/19/2026 12:53AM

VCC charging has been resolved apart from Agoda VCC's. There is still a 24 hour delay for charging Agoda cards expecting to be resolved by Friday afternoon.

IDENTIFIED 21 days ago - at 02/17/2026 01:18AM

The Outage is currently Impacting ReslyPay New Zealand clients with two separate payment flows:
• Charging Selected VCC transactions
• Refund processing
We are currently work on getting this resolved with urgency.

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