Outage in Respondus

Respondus Monitor LiveChat Service Notice

Resolved Minor
February 27, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

The Respondus Monitor LiveChat service is experiencing intermittent issues. This is not affecting the Respondus Monitor application itself, only the LiveChat help system built into it. The underlying LiveChat technology is from a third party; status and updates on this issue can be followed here: https://status.livechat.com/.
Components affected
Respondus Monitor (webcam)
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/27/2024 07:12PM

The Respondus Monitor LiveChat service is functioning normal now.

INVESTIGATING 10 months ago - at 02/27/2024 05:56PM

The Respondus Monitor LiveChat service is experiencing intermittent issues. This is not affecting the Respondus Monitor application itself, only the LiveChat help system built into it. The underlying LiveChat technology is from a third party; status and updates on this issue can be followed here: https://status.livechat.com/.

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