Outage in Respondus

Respondus Monitor LiveChat Service Notice

Resolved Minor
April 02, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

The Respondus Monitor LiveChat service is experiencing an outage. This is not affecting the Respondus Monitor application itself, only the LiveChat help system built into it. The underlying LiveChat technology is from a third party; status and updates on this issue can be followed here: https://status.livechat.com/.
Components affected
Respondus Monitor (webcam)

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/02/2024 09:55PM

The Respondus Monitor LiveChat service is functioning normal now.

INVESTIGATING over 1 year ago - at 04/02/2024 08:11PM

The Respondus Monitor LiveChat service is experiencing an outage. This is not affecting the Respondus Monitor application itself, only the LiveChat help system built into it. The underlying LiveChat technology is from a third party; status and updates on this issue can be followed here: https://status.livechat.com/.

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