Outage in Respondus

Respondus Monitor LiveChat Service Notice

Resolved Minor
April 02, 2024 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

The Respondus Monitor LiveChat service is experiencing an outage. This is not affecting the Respondus Monitor application itself, only the LiveChat help system built into it. The underlying LiveChat technology is from a third party; status and updates on this issue can be followed here: https://status.livechat.com/.
Components affected
Respondus Monitor (webcam)
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/02/2024 09:55PM

The Respondus Monitor LiveChat service is functioning normal now.

INVESTIGATING 9 months ago - at 04/02/2024 08:11PM

The Respondus Monitor LiveChat service is experiencing an outage. This is not affecting the Respondus Monitor application itself, only the LiveChat help system built into it. The underlying LiveChat technology is from a third party; status and updates on this issue can be followed here: https://status.livechat.com/.

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