Outage in Respondus

Respondus Monitor service notice

Resolved Minor
February 13, 2025 - Started 10 months ago - Lasted 15 minutes
Official incident page

Incident Report

We are investigating an issue where some Respondus Monitor users are unable to complete the steps that occur prior to the start of an exam.
Components affected
Respondus LockDown Browser Respondus Monitor (webcam)

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/13/2025 07:47PM

The service is now operating normally. The earlier slowdown is being investigated.

INVESTIGATING 10 months ago - at 02/13/2025 07:36PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 02/13/2025 07:36PM

We are investigating an issue where some Respondus Monitor users are unable to complete the steps that occur prior to the start of an exam.

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