Outage in Responsive
Some customers reporting login issues
Resolved Major
September 17, 2024 - Started over 1 year ago
Official incident page
Official incident page
Incident Report
We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/10/2024 12:49PM
The incident has been resolved.
RCA: During the critical patch deployment process, some customers encountered caching issues that led to login problems.
MONITORING
over 1 year ago - at 10/10/2024 12:48PM
The affected service has been restored. We are continuing to monitor our services.
IDENTIFIED
over 1 year ago - at 10/10/2024 12:46PM
A disruption in one of our services has caused login issues for some customers in a UK region. We have identified the affected service and are actively working to restore it.
INVESTIGATING
over 1 year ago - at 10/10/2024 12:46PM
We are currently investigating the issue.
Latest Responsive outages
Planned Cloud Maintenance on Oracle compute services - 4 months ago
Some customers reporting login issues - 11 months ago
Some customers reporting login issues - about 1 year ago
Users were unable to access Responsive's Portal in Azure POD1 - over 1 year ago
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