Outage in Responsive
Some customers reporting login issues
Resolved Major
August 01, 2024 - Started over 1 year ago
Official incident page
Official incident page
Incident Report
We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 10/16/2024 11:22AM
The incident has been resolved.
RCA: During the scaling process, some customers encountered caching issues that led to login problems.
MONITORING
about 1 year ago - at 10/16/2024 11:21AM
The affected service has been restored. We are continuing to monitor our services.
IDENTIFIED
about 1 year ago - at 10/16/2024 11:21AM
A disruption in one of our services has caused login issues for some customers in a UK region. We have identified the affected service and are actively working to restore it.
INVESTIGATING
about 1 year ago - at 10/16/2024 11:21AM
We are currently investigating the issue.
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